Nama : Lolanda Femilia
Kelas : 3EB06
Npm : 26214134
PT. Samsung
105 Challenger Rd. Ridgefield Park,
South Korea
Dear Mr. Kim
On 11 November I received a smart television K5300 43 inch from your store. I tried to turn on it. When I turn on television, the picture is so clear and sharp but I cannot hear the sound, so that I cannot get the information from television as well. I very disappointed with this issue. I would appreciate it if you could replace it with a new one. I have attached a photocopy of my receipt as proof of purchase. I hope this issue can be resolved soon.
Sincerely,
Lolanda Femilia
Sales Manager
Reference :
https://www.accc.gov.au/consumers/complaints-problems/write-a-complaint-letter
http://www.letters.org/complaint-letter/product-complaint-letter.html
Kelas : 3EB06
Npm : 26214134
LF electronic store
Jln Jagakarsa Jakarta, Indonesia 12620
Phone: 021-7875645
Email: Lfelectronic@gmail.com
12th November 2016
PT. Samsung
105 Challenger Rd. Ridgefield Park,
South Korea
Dear Mr. Kim
On 11 November I received a smart television K5300 43 inch from your store. I tried to turn on it. When I turn on television, the picture is so clear and sharp but I cannot hear the sound, so that I cannot get the information from television as well. I very disappointed with this issue. I would appreciate it if you could replace it with a new one. I have attached a photocopy of my receipt as proof of purchase. I hope this issue can be resolved soon.
Sincerely,
Lolanda Femilia
Sales Manager
Reference :
https://www.accc.gov.au/consumers/complaints-problems/write-a-complaint-letter
http://www.letters.org/complaint-letter/product-complaint-letter.html
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